Introduction
Mang’ara Adventures Safari is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your information.
Information We Collect
We collect personal information necessary to provide our services and enhance your experience. This includes, but is not limited to:
- Personal Identification Information: Name, address, email address, phone number, date of birth, nationality, passport details, and other identification documents.
- Payment Information: Credit card details, billing address, and other financial information required for processing payments.
- Travel Information: Travel preferences, booking details, and special requirements.
- Communication Records: Correspondence via email, phone, or other communication channels.
How We Use Your Information
Mang’ara Adventures Safari uses the collected information for the following purposes:
- Service Provision: To process bookings, manage reservations, and provide the requested travel services.
- Customer Support: To respond to inquiries, provide assistance, and improve customer service.
- Payment Processing: To process payments and manage billing information securely.
- Personalization: To tailor our services and offers to your preferences and interests.
- Marketing and Promotions: To send you updates, newsletters, and promotional materials (you can opt-out at any time).
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are obligated to maintain the confidentiality of your information.
- Legal Obligations: We may disclose your information when required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners.
Data Security
Mang’ara Adventures Safari implements a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure data storage practices.
Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information held by us. Please contact us to make any changes.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Data Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can set your browser to refuse cookies, but this may limit your use of certain features of our website.
Changes to This Privacy Policy
Mang’ara Adventures Safari may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Phone: +255 786 475 000
Email: mangaraadventure@gmail.com
Website: www.mangaraadventures.co.tz
By using our services, you consent to the terms outlined in this Privacy Policy. Thank you for trusting Mang’ara Adventures Safari with your personal information.